Terms of Sale

Last Updated: September 2, 2026

These Terms of Sale govern purchases made through the Agenlyshop online store. By placing an order through our website, you acknowledge that you have read and understood these Terms of Sale.

1. Seller Information

Trade Name: Agenlyshop
Business Address: 1 B Bruehl Unten An Den Reben, 67340, France
Email: nathanladnerzf471@gmail.com

2. Products

Agenlyshop offers products for sale through its online store.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and availability are accurate and up to date.

Product colors and appearance may vary slightly depending on the customer's screen, lighting, photography, or other factors.

3. Prices

All product prices are displayed on the website at the time of purchase.

The applicable price is the price displayed when the customer places the order, unless there is an obvious pricing or technical error.

Shipping charges, where applicable, will be displayed separately at checkout before the customer completes the purchase.

4. Placing an Order

Customers may place an order by selecting the desired products and completing the checkout process.

Before submitting an order, customers should review their selected products, quantities, shipping information, and order details.

By submitting an order, the customer confirms that the information provided is accurate and agrees to these Terms of Sale.

5. Order Acceptance

After an order is submitted, the customer may receive an order confirmation by email.

An order confirmation acknowledges receipt of the order but does not necessarily guarantee that the order can be fulfilled.

Agenlyshop reserves the right to cancel or refuse an order where permitted by applicable law, including in cases of product unavailability, suspected fraud, obvious pricing errors, or technical issues.

If we cancel an order after payment has been received, the customer will be refunded the amount paid for the cancelled order.

6. Payment

Payment must be completed using the payment methods made available at checkout.

Payment information is processed through the applicable third-party payment provider.

Agenlyshop does not knowingly retain customers' complete payment card details on its own systems.

7. Shipping and Delivery

Orders are generally processed within 1–3 business days after successful payment.

Estimated delivery times are provided in our Shipping Policy and may vary depending on the destination, shipping carrier, customs processing, weather, holidays, and other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

For additional information, customers should review the Shipping Policy available on the website.

8. Customs, Duties and Taxes

For international orders, customs duties, import taxes, VAT, or other charges may apply depending on the destination country and applicable law.

Unless otherwise stated at checkout, any applicable customs duties, import taxes, VAT, or similar charges are the responsibility of the customer.

Customs processing may also cause delays beyond the estimated delivery time.

9. Returns and Refunds

Customers may have statutory rights regarding cancellation, withdrawal, returns, refunds, and defective or non-conforming products under applicable consumer law.

Where applicable, eligible consumers may exercise a statutory withdrawal right within the legally applicable period, subject to statutory exceptions.

For complete information about returns, cancellations, refunds, and applicable conditions, customers should consult the Refund and Return Policy available on the website.

Nothing in these Terms of Sale limits any mandatory consumer rights provided by applicable law.

10. Defective or Non-Conforming Products

If a product is defective, damaged, or does not conform to the order, customers should contact us as soon as possible at:

nathanladnerzf471@gmail.com

Customers may be asked to provide relevant information, photographs, or other evidence to help us assess the issue.

Applicable statutory consumer guarantees and legal remedies remain unaffected.

11. Customer Responsibilities

Customers agree to:

• Provide accurate billing and shipping information;

• Provide a valid email address for order communication;

• Use the website lawfully;

• Not use the website or purchasing system for fraudulent or unlawful purposes;

• Review product information and applicable policies before placing an order.

12. Order Cancellation

Where permitted by applicable law, Agenlyshop may cancel an order if:

• The product becomes unavailable;

• There is an obvious pricing or listing error;

• Fraudulent or unauthorized activity is suspected;

• A technical error prevents proper processing of the order;

• Circumstances beyond our reasonable control prevent fulfillment.

If payment has already been received for an order that is cancelled by Agenlyshop, the amount paid for the cancelled order will be refunded.

13. Limitation of Liability

Agenlyshop will make reasonable efforts to fulfill orders and provide accurate product information.

However, Agenlyshop is not responsible for delays or failures caused by circumstances beyond its reasonable control, including shipping carrier delays, customs processing, natural events, technical failures, internet disruptions, or other force majeure events.

Nothing in these Terms of Sale excludes or limits any liability or consumer rights that cannot legally be excluded or limited.

14. Intellectual Property

All content available on the Agenlyshop website, including product descriptions, photographs, logos, graphics, text, designs, and other materials, may be protected by intellectual property laws.

Such content may not be copied, reproduced, distributed, modified, or commercially used without appropriate authorization.

15. Personal Data

Personal information provided during the purchasing process may be used to process orders, arrange delivery, communicate with customers, provide customer service, and comply with applicable legal obligations.

Personal data is handled in accordance with applicable data-protection laws and our Privacy Policy.

16. Consumer Mediation

Where applicable under French consumer law, customers may have access to a consumer mediation process after first attempting to resolve a dispute directly with Agenlyshop.

The applicable consumer mediator and relevant contact information will be provided in accordance with applicable legal requirements.

17. Disputes and Applicable Law

These Terms of Sale are subject to applicable laws.

Nothing in these Terms of Sale is intended to deprive consumers of any mandatory protections or rights granted to them by the laws applicable to their purchase.

Where a dispute cannot be resolved amicably, it may be referred to the competent authorities or courts in accordance with applicable law.

18. Changes to These Terms

Agenlyshop reserves the right to update these Terms of Sale when necessary.

The version applicable to an order will generally be the version in effect when the order is placed, subject to any mandatory legal requirements.

19. Contact Us

If you have any questions about these Terms of Sale, your order, or our products, please contact us:

Agenlyshop
Address: 1 B Bruehl Unten An Den Reben, 67340, France
Email: nathanladnerzf471@gmail.com