Terms of sale

Terms of Sale

Last Updated: October 5, 2026

These Terms of Sale govern purchases made through agenlyshop. By placing an order through our online store, you acknowledge that you have read, understood, and agreed to these terms.

1. Seller Information

Trade Name: agenlyshop
Email: nathanladnerzf471@gmail.com
Physical Address: 1 B Bruehl Unten An Den Reben, 67340, France

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and pricing displayed on our website are accurate and up to date.

However, colors and appearance may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

3. Prices

All product prices are displayed on our website at the time of purchase.

Applicable taxes, shipping costs, and other charges, where applicable, will be displayed during the checkout process.

We reserve the right to change product prices at any time. Price changes will not affect orders that have already been successfully confirmed, except where required by applicable law.

4. Orders

When you place an order, you are making an offer to purchase the selected products according to these Terms of Sale.

After placing an order, you will receive an order confirmation by email.

An order is considered accepted when we confirm that the order has been accepted for processing or dispatched, subject to applicable law.

We reserve the right to refuse or cancel an order in appropriate circumstances, including suspected fraud, unauthorized transactions, product availability issues, pricing errors, or other legitimate reasons.

If we cancel an order after payment has been received, we will arrange a refund of the amount paid for the cancelled order, subject to applicable law.

5. Payment

Payment must be successfully completed through the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Orders may not be processed until payment has been successfully authorized or received.

6. Shipping and Delivery

Orders are generally processed within 1–3 business days.

Estimated delivery times may vary depending on the destination, shipping carrier, customs procedures, and other circumstances.

Estimated delivery times are provided for guidance only and do not constitute a guaranteed delivery date.

For additional information, please refer to our Shipping Policy.

7. Availability

Product availability may change without notice.

If a product becomes unavailable after an order has been placed, we will contact you and, where applicable, offer an appropriate solution such as a replacement, cancellation, or refund.

8. Returns and Refunds

Returns, refunds, and cancellations are handled according to our applicable Return & Refund Policy and the mandatory consumer rights applicable in the customer's country.

Nothing in these Terms of Sale is intended to limit or exclude any rights that cannot legally be excluded or restricted.

9. Consumer Rights

If you are a consumer located in the European Union or another jurisdiction providing mandatory consumer protections, you retain all rights granted to you under applicable consumer protection laws.

These legal rights apply in addition to any voluntary return, refund, or warranty policies offered by agenlyshop.

10. Product Use

Customers are responsible for using products according to any instructions, warnings, labels, or information provided with the product.

agenlyshop is not responsible for damage resulting from misuse, unauthorized modification, improper handling, or failure to follow applicable product instructions, except where liability cannot legally be excluded.

11. Limitation of Liability

To the maximum extent permitted by applicable law, agenlyshop will not be responsible for indirect or consequential losses arising from the purchase or use of a product.

Nothing in these Terms of Sale excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including mandatory consumer rights.

12. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, strikes, government actions, internet or telecommunications failures, pandemics, or other unforeseen events.

13. Changes to These Terms

We may update these Terms of Sale from time to time to reflect changes to our business, services, legal requirements, or other circumstances.

The latest version will be published on our website with the updated date.

14. Governing Law

These Terms of Sale are governed by the laws applicable to the seller and the transaction, subject to any mandatory consumer protection laws that apply to the customer.

Nothing in these terms prevents a consumer from benefiting from mandatory rights or protections available under the laws applicable to their place of residence.

15. Contact Information

If you have questions regarding these Terms of Sale or an order, please contact:

agenlyshop
Email: nathanladnerzf471@gmail.com
Address: 1 B Bruehl Unten An Den Reben, 67340, France